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WATERSPORTS CENTRE OPERATIONS MANAGER - Featured

WATERSPORTS CENTRE OPERATIONS MANAGER

Dhiguveli Maldives

📍MALDIVES-ADH.DHIGURAH.
🌍Maldives
💼Full Time
💰800
📊Experience Level:
Junior
🌐Languages:
English
💼Job Category:
Instructor

Job Description

Key Responsibilities:
Operational Management:
o Manage and oversee all operations at the water sports center, including rentals, lessons, and guided tours for various water activities (e.g., kayaking, windsurfing, jet skiing, paddleboarding, etc.).
o Maintain operational efficiency and ensure that the center meets revenue targets.
o Develop and implement systems to improve efficiency and customer service.
Staff Management:
o Recruit, train, and manage a team of water sports instructors, lifeguards, and customer service representatives.
o Schedule shifts and ensure proper staffing during peak and off-peak hours.
o Conduct performance evaluations and provide continuous coaching and development for staff.
Customer Service:
o Ensure an outstanding guest experience by maintaining a welcoming and engaging environment.
o Address customer complaints, inquiries, and feedback promptly.
o Promote water sports programs, packages, and events to attract new and returning customers.
Safety and Compliance:
o Ensure all water sports activities comply with local, national, and international safety standards and regulations.
o Conduct regular safety drills and ensure staff are well-trained in emergency procedures.
o Maintain equipment inspection logs and ensure that all water sports gear and equipment are in excellent working condition.
o Stay updated with industry best practices and ensure adherence to safety guidelines for guests and staff.
 

Company Info

watersports center based in MALDIVES-ADH.DHIGURAH., Maldives offering jet-skiing and canoeing.

How to Apply

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Posted by: shamhad saeed

Posted: September 29, 2024